Genuine Aftersales Service and Genuine Parts
Dongfeng Trucks is concerned about its Genuine Aftersales Service, availability of Genuine Parts and the brand value. The company is now gradually expanding its aftersales network on strategic markets according to customers and market requirements.
Dongfeng Trucks has some 400 branded dealerships and more than 820 workshops in China. The trained staff and mechanics provide skilled services and maintenance by using genuine parts and special tools.
The network in China is formed as a comprehensive, multi-functional and three-dimensional service system which provides 24-hour service and technical support to customers. The average aftersales service radius is shorter than 100 km.
The Dongfeng Genuine Parts are made to match with the original components. Genuine Parts will secure trust, with truck uptime and low costs of ownership etc.